When it comes to handling the workload, small businesses are always hard-pressed. Automation is the solution to their problems. Automation enables them to reduce workload pressures and deliver the output on time without compromising with quality.

Business Process Management(BPM) and Business Intelligence (BI) are two key aspects of automation. The first is inbound while the second can be both inbound and outbound. Automation is not limited to these two aspects. It’s well beyond.